At Quantslate Solutions, we strive to provide the best possible experience for our customers. If you need to cancel a service or request a refund, please review our cancellation and refund policy below:
Cancellation Period: You may cancel a service within 3 days of purchase for a full refund, unless otherwise specified in the service agreement.
Cancellation Process: To cancel a service, please contact our customer support team at info@quantslate.com with your request. Be sure to include your order details and reason for cancellation.
Refund Eligibility: Refunds will be issued for cancellations made within the specified cancellation period, provided that the service has not been fully rendered or completed.
Service Completion: If the service has already been partially or fully completed at the time of cancellation, a refund may be prorated based on the portion of the service that has not yet been provided.
Refund Processing: Refunds will be processed within 15 business days of receiving a valid cancellation request.
Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow additional time for the refund to appear in your account, depending on your financial institution.
Non-Refundable Services: Certain services may be non-refundable, as indicated in the service agreement or terms of service.
Refund Disputes: If you believe you are entitled to a refund that has not been issued, please contact our customer support team to resolve any disputes.If you have any questions or concerns about our cancellation and refund policy, please contact us at info@quantslate.com. Our customer support team will be happy to assist you.
By using our services, you agree to abide by the terms of our cancellation and refund policy. We reserve the right to update or modify this policy at any time, so please review it periodically for any changes.